Do Response Selection Models Really Know What’s Next? Utterance Manipulation Strategies for Multi-turn Response Selection

In this paper, we study the task of selecting optimal response given user and system utterance history in retrieval-based multi-turn dialog systems. Recently, pre-trained language models (e.g., BERT, RoBERTa, and ELECTRA) have shown significant improvements in various natural language processing tasks… This and similar response selection tasks can also be solved using such language models by formulating them as dialog-response binary classification tasks. Although existing works using this approach successfully obtained state-of-the-art results, we observe that language models trained in […]

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